There are many reasons for Western companies to go venture into offshore services, and even more reasons for offshoring in the Philippines. The Philippines is a favorite destination or offshoring companies and outsourcing services. Over the years, it has been competitive in this market, and just recently it has finally become the leader in offshoring and outsourcing services. Let’s take a look at the reasons why the Philippines reached the peak in this industry, and why Western companies should outsource to the Philippines.
Financial matters are important for every business. So naturally if they want to minimize their costs while looking for additional labor and operational assistance, they would be looking at offshoring companies as a strategic move. The Philippines has low labor costs and operational expenses, which contribute to big savings for the investors and clients. You might also be interested to know that offshoring in the Philippines charges lower tax than other countries. This makes for a good foreign investment.
When looking for the services of offshoring companies, it is, of course, imperative to note if the personnel you are hiring have the skills you need — if they specialize in this type of job, if they have the knowledge, if they can easily be trained, or if they can handle the job on their own or if you need to monitor them, etc. Offshored jobs and outsourcing in the Philippines happens to be focused on the job specialization, and the hired personnel are expected to be knowledgeable about their field of study. Offshored companies in the Philippines are also specific in training their staff first before marketing their services to potential clients.
With offshoring companies and outsourcing centers now somehow a normal fixture in the economy, it has become an exasperation among clients which one to choose to assist in their business. There are many countries, and many offshoring companies in each country, to choose from. So it has become a challenge for potential clients how to choose their offshoring staffing. Here are some points to consider when choosing among offshoring companies:
First and foremost, you have to look if the company has the expertise you require for the tasks you have for them. It is only understandable that you would look for this first, as this is the reason why you are looking for an offshoring company, after all. You may be looking for less expensive personnel, but the skills that you require should be the priority when choosing among the offshoring companies.
To determine if the outsourcing company has the required skill set you need, look into their certifications, memberships, and portfolios. These will serve as proofs of their staffing’s expertise. You should also take a look at the personnel’s previous jobs and references. If you are satisfied that the offshore company has the skill set you need, then they are your top choice or sure.
The next thing you will have to look out for when selecting one among the offshore companies is if they have the necessary equipment and technology available for so that the work you have assigned to them will be done with optimal performance. In rare instances that they lack a software for the job, you can inquire if it will be possible for them to acquire it and how much it would add to your expenses. If you still find the arrangement acceptable and satisfactory, then you can choose that offshore personnel.
Technology and innovations are a big part in any business nowadays. With IT playing a major role and the U.S. looking for less costly ventures and having only a small pool of labor force for the IT aspect of their business, it was only understandable that they would look to offshoring IT in third-world countries like India and the Philippines. Most recently, with the Philippines overtaking India as the global leader for BPOs, many Western companies choose to offshore IT services in the Philippines.
The Philippines is now a leading destination for offshoring IT services for foreign companies. These services range from telecommunications to computer applications development and online marketing. IT-related business needs have almost become synonymous with offshoring and outsourcing in the country, which is why you can expect that staffing of the outsourcing companies are learned and trained in IT and online business marketing. This knowledge along with the fluency of the Filipinos in the English language makes them ideal as outsourced employees. The Philippines are among the top countries with a high ranking in native English speaking, much higher than India, in fact. You’ll find that there will be no problems with communication when you decide to offshore IT in the Philippines.
These days, a range of businesses have shifted into offshoring their works. Traditionally, every operation conducted in a business involves in-house manpower. However, recession took its place and there’s a rapid change in corporation’s revenue and a significant lost in their profit cropped up. With that state, the company needs to cut their cost and one of the most effective ways to do it is through offshoring jobs. Here are the common jobs that have been offshored by the companies.
One of most common offshored job is data entry. Such work requires transcribing an information to another form. Medical transcription is just one of the best examples of data entry. Your work is mainly generating a text format from an audio form that will be dictated or recorded by the physician. Countries like the Philippines and India are popular providers of medical transcription since they are well-trained in using the English language.
Another kind of offshored job is technical position. Usually, it consists of software development and support, system development and maintenance. A lot of western companies won’t cater in-house technological projects because they’re costly especially when the drawbacks can’t be resolved within the planned time frame. The Indians are great providers of technical business process and if you look into the bigger picture, solution is served in time and the cost is cheaper than getting onshore services. Just to name a few, Programmers, software developers, database administrators are the positions available in this category.