Singapore is the largest port in Southeast Asia and the fifth-largest port in the world, measured by the tonnage of its shipping. In fact, it is known as the “Gateway to the Pacific.” Besides being a great bunkering point, its advantageous location makes it an important distributing center. Tremendous godowns or warehouses store goods that are brought from all over the world.
In short, the industrial growth of this small and new nation already began ever since back in the day. Yet, the devastation brought about by the global financial crisis a couple of years ago have shake the thriving IT and software industry in Singapore particularly offshoring.
As a matter of fact, a lot of offshore service providers in Singapore today are already feeling the effects of decreased margins and employee downsizing, while service buyers are reducing IT budget allocations for outsourcing engagements. This in turn has caused a cascading effect across the industry – evidenced by drying pipelines, cancelled bookings and increased pressure to deliver value beyond cost.
In spite of that, many believe that the existing unstable conditions are likely to produce a stronger, more efficient offshoring industry. Many see that the global economic downturn will lead to increased offshoring in healthcare, education, retail, telecom and legal process outsourcing (LPO) and will impact revenues during the first 2-3 quarters.
Without a doubt, the past couple of years was a turbulent year for offshoring, and though we continue to advise clients to remain cautious in the year ahead, we do not reduce the opportunities. Thus, potential is still greatly evident in the market.
Nevertheless, many consider the current struggles of the industry as a driver for positive change and expect the offshoring industry to develop in the coming years that is more mature, efficient, dynamic, and ultimately more resilient. With prudence, heightened focus, and a more adaptive approach towards offshoring, the present can actually be a defining moment for the global offshoring industry.
Ultimately, Singapore has grown in the past decade and gained recognition as a highly regarded offshoring hub with its sizeable pool of international players and efficient support trade infrastructure. When you come right down to it, Singapore is definitely well positioned to build on this foundation and move into the next league. In the end, we will witness Singapore as a global trade hub of the future.
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