Philippines Offshoring

Singapore Offshoring Trends

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Singapore is the largest port in Southeast Asia and the fifth-largest port in the world, measured by the tonnage of its shipping. In fact, it is known as the “Gateway to the Pacific.” Besides being a great bunkering point, its advantageous location makes it an important distributing center. Tremendous godowns or warehouses store goods that are brought from all over the world.

In short, the industrial growth of this small and new nation already began ever since back in the day. Yet, the devastation brought about by the global financial crisis a couple of years ago have shake the thriving IT and software industry in Singapore particularly offshoring.

As a matter of fact, a lot of offshore service providers in Singapore today are already feeling the effects of decreased margins and employee downsizing, while service buyers are reducing IT budget allocations for outsourcing engagements. This in turn has caused a cascading effect across the industry – evidenced by drying pipelines, cancelled bookings and increased pressure to deliver value beyond cost.

In spite of that, many believe that the existing unstable conditions are likely to produce a stronger, more efficient offshoring industry. Many see that the global economic downturn will lead to increased offshoring in healthcare, education, retail, telecom and legal process outsourcing (LPO) and will impact revenues during the first 2-3 quarters.

Without a doubt, the past couple of years was a turbulent year for offshoring, and though we continue to advise clients to remain cautious in the year ahead, we do not reduce the opportunities. Thus, potential is still greatly evident in the market.

Nevertheless, many consider the current struggles of the industry as a driver for positive change and expect the offshoring industry to develop in the coming years that is more mature, efficient, dynamic, and ultimately more resilient. With prudence, heightened focus, and a more adaptive approach towards offshoring, the present can actually be a defining moment for the global offshoring industry.

Ultimately, Singapore has grown in the past decade and gained recognition as a highly regarded offshoring hub with its sizeable pool of international players and efficient support trade infrastructure. When you come right down to it, Singapore is definitely well positioned to build on this foundation and move into the next league. In the end, we will witness Singapore as a global trade hub of the future.

Offshoring jobs in Singapore

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In this bionic age, Singapore has been one of the leading countries when it comes to IT and software business. In fact, it is often brought up in offshoring as well as the one recognized as the leading business and outsourcing hub globally due to its top-notch telecommunications infrastructure and an amazingly steady political and economic environment.

Nonetheless, the offshoring focus of Singapore has been on manufacturing. Back in the day, a steady increasing amount of Indonesian rubber is being shipped into Singapore for processing and re-exports. Other industries include ship-building and repairing, and cotton spinning.

Singapore exports rubber and tin, canned pineapples and juice, vegetables oils, coffee, tea, spices, and textiles. The country’s busy harbor, wharves, and rivers are jammed with ships: Chinese junks and sampans%3b small and large cargo boats%3b spice-carrying vessels. When you come to think of it, Singapore has been doing business for several decades now.

Furthermore, the tiny island of Singapore is considered one of the most wired countries in the world. Due to its remarkably strong infrastructures and exceptionally favorable business environment, the nation has fared well as an outsourcing location for data center operations and network management. Even though its labor rates are somewhat high, they are still lower than those in the United States. In fact, Singapore recently leapt into first place in the global IT economy rankings surpassing the United States and Sweden. Singapore earned top marks for its free-trade policies and “visionary government.”

Actually, Singapore has an edge because you have well-brought-up quality English speaking people who are willing to do routine work at a highly competitive price. Singapore has grown in the past decade and gained recognition as a highly regarded offshoring hub with its sizeable pool of international players and efficient support trade infrastructure.

When you come right down to it, Singapore is definitely well positioned to build on this foundation and move into the next league. In the end, we will witness Singapore as a global trade hub of the future. A huge IT manpower pool and dominance of English in higher education system only helps to build India as a preferred choice for “offshoring”.

If truth be told, Singapore takes security very seriously. Plus they have a strong intellectual property protection. That is why they are one of the world’s strongest economies. In addition, it boasts a well-educated population with a highly skilled workforce and a strong pool of senior managers.

Ultimately, Singapore is pushing hard to grab more offshoring business, especially from the US companies, but it will face challenges from other emerging countries such as Brazil and China that also have their sights set on the providing such services. The country had recently been ranked as the second fastest growing outsourcing destination by the US Department of Commerce.

India Offshoring Trends

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Today, a lot of countries are now emerging as offshore destinations. In spite of that, India continues to be the ultimate IT destination of the world to date due to its unparalleled performance in the field of IT, software, finance, and customer service. In fact, offshoring has made India as the housekeeper of the world.

India is one of the most impressive areas in the world with such an abundance and diversification of points of interest and beauty that years of living there would not suffice to absorb it all. With its 5,000 year-old background of history and culture, India’s archeological wonders are endless.

As a matter of fact, you can find some of the world’s most imposing old places, forts, temples, and mosques, with incredibly ornate temple carvings, awe-inspiring sculpture, and famed frescoes.

India will become a substantial manufacturing destination over the next three to five years and it could challenge the position of China as the manufacturing center of the world in the next three to five years. The IT and software industry in India has been hailed as the “sunshine sector” which is expected to produce 2 million jobs in 6 years.

If truth be told, offshoring is undeniably an advantage to India. India has been the number one offshoring country in the world as it makes use of the huge human resource that the nation is abundant with. This way, it makes it possible for this South Asian country to combat joblessness. Thus, it increased the standards of living of the people in the country. In short, it has helped put India on a global map.

Offshoring in India has a lot of benefits. Primarily it is has the largest English-speaking population after the USA. It has an excellent telecom infrastructure in major cities and a large pool of computer literate and English speaking professionals. What’s more, it has well recognized information technology skills.

When you come right down to it, the future of offshoring in India is as impressive as it was back in the day. Simply put, India is blessed in this modern-day due to its blissful past.

Offshoring Jobs In India

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Scattered throughout India are the big, modern, comfortable cities of well over a million populations each. India has about 70 cities of over 100,000, and many lesser towns. About 85 percent of the people live in 560,000 little villages which are for the most part completely primitive, many with no running water, sewage systems, or paved roads.

But today, it appears that India rules the world when it comes to offshoring. Actually, offshoring to low-cost places like India may have been perceived as the key reason for job losses in the Western world, but it is generally internal restructuring that is behind the falling employment rate at European banks.

However, India still maintains its position as a major offshore destination, mainly because of its large pool of cost-effective, educated and English-speaking workers. If truth be told, the root of “offshoring” is “cost” and better operating margins for the companies’ offshoring to India, China or any other country. But “cost” and “predictable & consistent quality” would be more like it.

Believe it or not, India has an edge because you have well-brought-up quality English speaking people who are willing to do routine work or “grunt work” at a highly competitive price. As long as it maintains that edge, remains consistent and predictable, India has a place as the software backyard and the back office of the world. A huge IT manpower pool and dominance of English in higher education system only helps to build India as a preferred choice for “offshoring”.

The reason why India is able to have such consistent offshoring workforce is because of its fantastic manpower. As a matter of fact, Indian programmers and web developers are one of the finest in the world. For this reason, India is the world’s leading offshore services location.

India, closely followed by China, continues to lead the IT and software industry in the world by a wide margin, with declines in cost advantage offset by further improvements in talent supply and business environment.

Following are the key factors that contribute to India’s position as a preferred destination for offshore outsourcing:

  • Availability of large talent pool
  • Low cost
  • Fast turnaround time

When you come right down to it, offshoring job in India is endless given that the world is now becoming a global village. For sure, India is here to stay.

Difference between Offshoring and Outsourcing

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In this technologically-advanced generation, there are now loads of ultra-modern jargons that laymen cannot easily understand and identify the difference, such as the difference between offshoring and outsourcing. Today, due to the upsurge of the IT and software industry across the globe, a lot of people these days find it really confusing to distinguish between offshoring and outsourcing. Until now, it still is unclear to them if what outsourcing really is as well as offshoring.

Actually, outsourcing is a general term for a business function done by non-employees. It is where a company deals with a third party to do some of the company’s work on its behalf. Outsourcing is an option often selected by big companies to chuck out particular routine work which could be performed by third parties for money.

Outsourcing is usually done to care for human resources and to focus their energies on the companies’ core competencies and it can be done in the same area. Thus, it doesn’t harm local labor market. Outsourcing in local premises poses no real communication problems while offshoring can have significant communication and language barriers.

An example of outsourcing is where a bank may give a large IT company in that country the responsibility for running its network and IT infrastructure. The IT company would then procure people to do that as part of the contract.

On the other hand, offshoring is basically the same but it is more focused on financial prudence. In general, offshoring is outsourcing too yet the function is done only outside the country or outside the area of the client. Actually it is often chosen because the operating cost for business process costs less in other places. In view of the fact that work is done outside of the country, it may pose some disadvantageous effects on the local labor market.

For instance, the bank in the United Kingdom would use its subsidiary in South Africa or any other country to perform the work that is what you call offshoring.

In short, offshoring is where you take a function out of your country of residence to be performed there generally at a lower cost. This may be kept in-house, within the same company group, or it may be outside, contracted to a third party that is to say, outsourced.

Legal Process Outsourcing Philippines

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Business process outsourcing is here to stay. And with increasing numbers of companies looking for creative ways to earn more without spending more, it is only natural. Take for example the legal process outsourcing Philippines is involved in.

To understand the concept, we should first define what legal process outsourcing is. According to Wikipedia.org, refers to the practice of a law firm or corporation obtaining legal support services from an outside law firm or legal support services company. When the outsourced entity is based in another country the practice is sometimes called Offshoring.

LPO services are a nascent but growing practice, with relatively consistent market growth since early emergence of LPO in 2000/01. LPO providers have established themselves in India, the Philippines, the US, Israel and Latin America. They traditionally offer services in the areas of document review, legal research and writing, drafting of pleadings and briefs, and patent services outsourcing.

Although India is at the top of the LPO industry, it’s position is slowly being taken over by other developing countries like South Africa and the Philippines. This is primarily due to issues of quality. India was expecting a 200% growth in LPO but, due to lackluster performances of the LPO firms, have ended up with only about 60%. This is where the Philippines come in.

Due to the higher number of expert lawyers in the archipelago, plus the fact that culturally, the Philippines is very much Western, it is easier for countries such as the United States to have their documentation and contract reviews done by Filipinos.

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